PRIVACY POLICY

Last updated: May 2026

1. Who We Are
Leakproofs is an online retailer selling reusable absorbent underwear for women. When you shop with us, we collect and use your personal data to process your order and improve your experience. We are committed to protecting your privacy and handling your data responsibly.

2. What Data We Collect
We collect your name, email address, delivery address, payment information, phone number, and browsing behaviour on our website. If you contact us, we also keep a record of that communication.

3. Why We Collect It
We use your data to process and deliver your orders, send order confirmations and shipping updates, respond to customer service enquiries, improve our website and products, and send you marketing emails if you have opted in.

4. How We Store It
Your data is stored securely on encrypted servers. Payment information is processed through a certified third-party payment provider and we never store your full card details.

5. Who We Share It With
We share your data only with trusted third parties who help us run our business — including our shipping carrier, payment processor, and email platform. We never sell your data to anyone.

6. How Long We Keep It
We keep your order data for 5 years for legal and accounting purposes. Marketing preferences are kept until you unsubscribe. You can request deletion of your personal data at any time.

7. Your Rights
You have the right to access, correct, or delete your personal data at any time. You also have the right to object to marketing and to request a copy of everything we hold on you. You can reach us through the contact page on our website to exercise any of these rights.

8. Cookies
We use cookies to remember your preferences, analyse traffic, and improve your shopping experience. You can manage your cookie preferences at any time through our privacy choices page.

9. Contact
For any privacy-related questions, please reach out through the contact page on our website.